Execs: Customer service, automobile affliction cleanliness, rate, and everything else have been significantly superior than almost every other rental vehicle corporation I've at any time applied. No surprises. This would be the only rental business I'll use Any more.
Negatives: flight was delayed so I wasnt ready to get rental vehicle before the rental spot shut. had to book a resort place to stay right away so I could get the vehicle each morning. termed first thing and also the guy advised me that the auto was gone. no cellular phone phone , no e-mail.
Downsides: Pickup was awful, we waited in line for almost an hour or so as they experienced Obviously been overbooked and only experienced probably four folks Doing work the rental counter.
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After i returned the vehicle, i needed to contact finances to get the real difference, which they informed me I'd hardly ever have already been charged. UGH!!!!!!!!!!!!!
Negatives: Girl at desk made an effort to cheat me which has a smaller sized motor vehicle than I bought. Also, billed me $7/d without having telling me about it. Initial car experienced entrance finish hurt, 2nd automobile was in the smaller course than I paid for. I finally received the right vehicle on third attempt, but one hour of my everyday living handed by in the course of this time.
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Soon after finishing inside of, we were being told to choose a vehicle from heaps A, B, and C, but after we went outside there were no vehicles in Individuals heaps so we experienced to wait to speak to somebody yet again. Once we at last acquired an auto (An even bigger one than we paid for, which was good and kind of pleasurable, apart from the fact that we in the end paid out far more in gasoline), it appeared like it hadn't been cleaned. There have been visite site 50 percent a dozen empty h2o bottles from the again seat.
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Negatives: Regardless of remaining only the second people today in line at Thrifty, we had to attend nearly thirty minutes for someone to talk to us. Inevitably we had been suggested to work with a booth to talk to some representative over the telephone, but not one person answered the cellular phone. Once we eventually ended up served, there was an extra $12 on a daily basis cost that is we failed to find out about (a lot more than the cost of the rental) to pay for tolls.
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Not impressed. Service fees for almost everything, like needed to change drivers it grew to become a large trouble and he or she would want to placed on her bank card but I could include her for $thirteen.00- each day. Not amazed article with motor vehicle assortment. Never know if I'll do dollar once more.
She Didn't explain to me that voided my unique rental arrangement and my value went approximately in excess of $800 for what was then 14 times. I experience I used to be scammed plus they perhaps voided the transaction as a way to demand me in excess of twice as Read Full Article much.
Drawbacks: Reservation was for downtown Denver, not the airport. Who would have expected that? Hertz wouldn't honor the reservation for the airport. By the point we acquired downtown, they'd presented away the vehicle I reserved, leaving me stranded.